Zelle^® for Your Business

Zelle® is a fast, safe and easy way for small businesses to send, request and receive money directly between eligible bank accounts in the U.S.^{1 2} If your customers use Zelle® within their mobile banking app, they can send payments directly to your UW Credit Union bank account with just your email address or U.S. mobile phone number. With Zelle®, payments typically arrive within minutes.¹

You can send, request or receive money with Zelle®. To get started, log in to Web Branch or the UW Credit Union mobile app and select "Send Money with Zelle®". Enter your business email address or U.S. mobile phone number, receive a one-time verification code, enter it, accept terms and conditions and you're ready to start sending and receiving with Zelle®.

When you use Zelle® with a small business account, you can send money to other small businesses that bank with a financial institution that offers Zelle® to small businesses. You can also send to consumers who have access to Zelle® through their mobile banking app. At this time, we don't support sending to (or receiving from) consumers who are only enrolled in the Zelle® app.

If the small business or consumer you send money to has already enrolled with Zelle® through their bank's mobile app, the money is sent directly to their bank account and cannot be canceled. It's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

You can receive payments from consumers using Zelle® through their bank's mobile app. You can also receive payments from other small business if their financial institution offers Zelle® to small businesses. At this time, you're not able to receive payments from consumers that are only enrolled in the Zelle® app.

First, you should enroll your business email address or U.S. mobile number with Zelle® through the UW Credit Union app and associate it with your small business account. Second, share your enrolled email address or U.S. mobile phone number with your customers and ask them to send you payment with Zelle® right from their banking app. You don't need to share any sensitive account details; they can send you money by using your enrolled email address or U.S. mobile phone number to identify you. After the consumer sends you payments with Zelle®, you will receive your money directly into your enrolled bank account.

You can also request payments directly through the UW Credit Union mobile app by clicking "Send Money With Zelle®", choosing your small business, and selecting "Request". Then, enter your customer's email address or U.S. mobile number, confirm the recipient is correct (make sure you've entered the correct email address or U.S. mobile number of the person or business you want to request payment from)³ and tap "Request".

If your customer is using Zelle® through their bank's mobile app, they'll be able to pay you with Zelle®. You'll receive a payment notification once your customer has sent you money in response to your request. If your customer is enrolled in the Zelle® app, they will not be able to send you money with Zelle®, and you should arrange for a different payment method.

Once you're enrolled with Zelle®, money you receive is typically available within minutes.³

No, UW Credit Union does not charge a fee to use Zelle® with a small business account.²

As a current Zelle® user, once you log in and accept new Terms of Service, any of your email address or U.S. mobile numbers associated with a business account will be recognized as businesses in Zelle®. There's no need to re-enroll or take additional action to continue using Zelle®. Your current activity, pending payments and recurring payments will not be affected.

To get started, log in to Web Branch or the UW Credit Union mobile app. Then, enroll a small business bank account with Zelle® using your business email address or U.S. mobile phone number.